Contacts – Get in Touch with Our Support Team

We are committed to providing responsive customer support, clear communication, and reliable assistance for every order. Whether you need help with FPV drones, drone components, shipping information, warranty questions, or product compatibility, our support team is here to help.

Our goal is to provide fast responses, practical solutions, and a smooth customer experience before and after your purchase.

Customer Support

General Support and Order Assistance

For questions regarding orders, shipping updates, returns, refunds, warranty claims, or product availability, please contact our support team by email.

info@zarubastore.com 

We aim to respond to all customer inquiries within 1 business day during regular support hours.

To help us assist you faster, please include:

• Your order number

• Product name or item details

• A brief description of your question or issue

• Photos if the request involves damaged or incorrect products

Product Questions and Technical Assistance

Need help choosing compatible FPV components or understanding product specifications?

Our team can assist with general questions related to:

• FPV drone parts and accessories

• Flight controller compatibility

• Motors, ESCs, and power systems

• FPV cameras and video transmitters

• Batteries and charging recommendations

• Digital and analog FPV systems

• Drone upgrade options and replacement parts

We aim to help customers find compatible and reliable products for their FPV setups.

Shipping, Returns, and Warranty Support

If you need assistance with delivery updates, return requests, refunds, or warranty claims, please contact support with your order details so we can review your request quickly and provide the appropriate next steps.

Tracking information is typically provided once orders are shipped.

Business and Partnership Inquiries

For wholesale opportunities, supplier partnerships, collaborations, or media inquiries, please contact:

info@zarubastore.com 

Support Hours

Monday – Friday: 9:00–18:00

Response times may vary during weekends, holidays, or high-volume periods, but we always aim to reply as quickly as possible.

Help Center and FAQs

Before contacting support, you may also find quick answers in our Help Center, including information about:

• Orders and payments

• Shipping and tracking

• Returns and refunds

• Warranty coverage

• Product compatibility

• Common customer questions

We are committed to providing reliable service, helpful support, and a smooth shopping experience for FPV pilots and drone enthusiasts.